Privacy Policy
How Leila's Thai Massage collects, uses, and protects your information.
Leila's Thai Massage ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website at leilasthaimassage.com or interact with our services.
1. Information We Collect
We collect information you provide directly when you:
- Book an appointment online or by phone
- Purchase a gift card
- Subscribe to SMS or email updates
- Send us a message through the website, email, or phone
This information may include your name, phone number, email address, billing/payment details (processed securely through our booking and payment partners), service preferences, and any other details you choose to share.
We also automatically collect certain technical information when you use our website (IP address, device type, pages visited) for analytics and security.
2. How We Use Your Information
- To schedule, confirm, and manage your appointments
- To process gift card purchases and payments
- To send appointment reminders, follow-ups, and customer service messages
- To send marketing or promotional messages (only with your consent — see SMS section below)
- To improve our website and services
- To comply with legal obligations
3. SMS / Text Messaging Program (A2P 10DLC Disclosure)
By providing your mobile phone number to Leila's Thai Massage and opting in, you consent to receive SMS text messages from us, including:
- Appointment confirmations and reminders
- Booking-related follow-ups (e.g., changes, cancellations)
- Promotional offers, news, and special discounts (only if you opt in to marketing)
Message frequency: Approximately 2–8 messages per month, depending on your appointments and preferences.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt-out: You can stop receiving SMS messages at any time by replying STOP to 602-836-4949. After replying STOP, you will receive one final confirmation message and no further texts.
Help: Reply HELP to 602-836-4949 for assistance, or contact us at leila@leilasthaimassage.com.
Consent is not required for purchase. You do not need to opt in to text messaging in order to book an appointment, purchase a gift card, or use any of our services.
Your mobile information will not be shared with third parties for their marketing or promotional purposes. Information sharing with subcontractors (e.g., text-message platforms) is limited to providing the requested service.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Trusted service providers who help us operate the business (booking system, payment processor, SMS delivery provider, email provider, analytics) — limited to what is required to perform their service
- Legal authorities when required by law or to protect our rights
5. Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings, but some site features may not function properly.
6. Data Security
We use commercially reasonable safeguards to protect your information. Payment data is processed by PCI-compliant payment partners; we do not store full credit card numbers on our servers.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. You may also opt out of marketing communications at any time.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" at the top reflects the most recent revision.
10. Contact Us
Leila's Thai Massage
4165 N Craftsman Ct, Scottsdale, AZ 85251
Phone: 602-836-4949
Email: leila@leilasthaimassage.com